The hotel was very clean, housekeeping always had things tidy and restocked each day. When I checked in, Jane was very thorough and gave me any information I might need regarding the room/amenities/area and was accommodating when I asked to be placed in a room away from the Sky Train.
I didn’t eat at the hotel; however, each morning I checked out the Java Cafe in the casino for coffee and it was great.
The hotel is within 10 minutes of the airport. The hotel is attached to the Sky Train station so commuting to downtown Vancouver (Yaletown, Waterfront) only takes 15 minutes. The SkyTrain was easy, clean and safe as well. I would highly recommend it.
We are currently occupying 2 suites at this property and could not be less impressed. We are here to celebrate my daughters birthday which was expressed many times prior to our arrival. We are used to staying at 5 star properties where at least a birthday is acknowledged, not here. We were also treated to an extremely unpleasant phone conversation with The Front Office Manager whom would not even give me her name when I inquired into moving to a suite closer to our daughter. Misinformation was obviously given to us which is why I called the Manager. To end this I am not sure why this Hotel is considered up market as the service is subpar and the suites are tired
River Rock Casino in Richmond BC
World class entertainment, gaming, luxury accommodations and more, the dazzling 70,000 square foot casino at River Rock near the Vancouver Airport. Home of the River Rock Show Theatre
River Rock Hotel and Casino
The Hotel is part of the River Rock Casino which features a full gaming Casino with numerous Restaurants, Show Lounge, Theatre and SPA.
8811 River Road