Wasn’t here to gamble, but rather for a 3 day festival in March.
In general the staff are just modestly well trained, a friend who checked in earlier asked to have their room with us. Later when we checked in they were clueless.
I also asked where I could access a vending machine that sold juice and no one knew (it’s on the hotel suite floors) and directed me to the bar instead. I don’t gamble but, some of the dealers at the tables looked like they were high school students, banks don’t even hire such immature looking staff so….
To top it off, they didn’t offer late check outs at the time we were there..
It’s no more than a 3star hotel, budget but new-ish.
Mental note, for the future, make a reservation and eat in or take out from the 2nd floor restaurant, call early to confirm rooms, arrive earlier to get a better parking spot, request late check out beforehand.
The spacious gaming floor, spread over two levels, is alive with the energy of over 50 gaming tables and 1000 slot machines.
Grand Villa Casino in Burnaby
4320 Dominion Street